The CMS desktop also has advanced features such as pricing for Jobs, route mileage and time estimation based on street maps,  load calculation to warn about overbooking, pre booking  and pricing. In addition, CMS desktop provides administrator support for performing the housekeeping and data entry tasks. CMS Desktop also includes invoicing functionality for handling Account Jobs and creating invoices and statements for your account customers and Drivers. It also generates management reports and statistics. CMS Desktop contains a powerful despatching engine which handles communication with Vehicles and allocates Jobs to Drivers.

CMS is a proven and reliable system that has been developed through customer feedback, practical experience and knowledge of many Cab operators. A lot of other value added functionalities are implemented to empower the booking handling process along with customizable management reports and statistics.

• Comprehensive accounts/billing system - the best in the business
• The most reliable and intelligent booking and manual Despatch system on the market.
• Built in maps for Manual Despatch, route estimation, and pricing support for running multiple fleets from a single office
• Automatic tracking and management of Street Jobs
• Driver/Vehicle Document tracking and expiry enforcement, for insurance, MOT, Payments, etc.
• Detailed audit trail of Drivers and Call takers activities
• Built-in nationwide address database
• First class customer care and back-up package

FEATURES:

Job Booking:
This is the most frequently used feature of the application; here you will be able to take the booking from the customer either through the call or from the reception of the base cab office. It is the major entry form of the application that will ask you for the personal details, pick-up point, destinations, vehicle type, job type and the timings of the service.

Job Dispatch:
After the booking the job will go to a database and will come to the job queue before the specified time, provided in the configuration. From there each job can be dispatched to the desired driver with the desired type of vehicle. This will also maintain the auto un-plot of the driver as that of on-board drivers.

Caller ID
The application will pop up the main booking form on the reception of a call if the line is capable of providing the caller id. This will also make the booking process more efficient because it will automatically pick the customer details and even the expected (Last) pick-up and destination points.

User Management and Application Security:
It will facilitate the creation of user profiles with specific rights for the application usage. The application will be initiated after valid login information is provided and will allow using the facilities associated with the login ID.

Search Previous Jobs:
The application will allow you to get the history of bookings / jobs through a very user-friendly search mechanism. Users can perform searches based on any criteria contained in the booking details such as customer name, date, time, post code etc.

Display Recent Jobs:
The application will keep track of the recent jobs within   the time period provided in the configuration options.

Display Booked Jobs:
The application will allow you do find all the booked jobs through the common user-friendly search mechanism.

Job Queue:
This will display all the jobs before the specified pick-up time. This will be displayed on the main screen of the application to keep track of the recurring jobs and to avoid any delay in the dispatch and pick-up of the customers. This will also display the on-line bookings.

Vehicle Types:
The application will allow defining different vehicle types and prices associated with them as well as setting cost and discount factors that will be associated with the drivers.

Drivers Management:
The application will allow you to maintain detailed records of drivers including all of their personal, contact, legal and vehicle information. The application also provides a facility to block the driver if his MOT is expired or office rent is not paid.

Driver Status Tracking:
You will be able to keep up to the minute track of   the position of all drivers through the plotting and un-plotting of the drivers in the pre-defined waiting zones.

Pick-Up and Drop-Off Points:
The application will facilitate maintaining the pre-defined pick-up points that will automatically be fetched on the booking form through a short key.

Zone Setup:
Here you will be able to create any number of zones where drivers are supposed to be waiting or parked during waiting time. This will help you locate the quickest pick-up for the customers on every booking.

Colour Coding:
Through this feature the application will enable you to associate colours with the job types, vehicle types, pickup points and the destinations. This will enable you to identify the nature of job for its proper treatment at a glance.

Route Map:
This option will calculate the shortest route to the destination and display it with a map and full description. This can be given to driver by printing it off or can be explained if the driver needs help.

Distance Calculation:
This will enable the application to calculate the distance between pick-up and destination points with the help of a database of all the existing geographical locations in UK. This distance will be the air miles so that the original distance might have the error of +30% to -30%.

Advance Reporting:
Here you will be able to prepare all kinds of printable reports for the hard copy keeping of the system. This will also help you with the analysis and the planning of the on-going business.

Call logging:
Here you will be able to see the logs of incoming calls if the caller id feature is enabled.

The CMS Palm is a user friendly and easy to use application for cab drivers and part of the VitalSoft CMS solution. Everything is touch screen menu driven. Together with the associated CMS Desktop the application finds the driver closes to the customer through the GPS and assigns jobs, which go directly to the driver’s mobile device...

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CMS Online allows customers to make their bookings directly on your web site. They can book from any PC at anytime and from anywhere. Once a booking is made the customer is immediately sent an email confirming their booking. The dispatcher can decide how the bookings will be posted into CMS Desktop...

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