Privacy & Security Policy

VITAL SOFT’S Privacy Policy states what data we collect, why we collect it, and what we do with it. Purpose of this policy is to protect your data you provide us at the time of using VITAL SOFT website or application. VITAL SOFT strictly makes sure that your data is kept confidential, we ask for your authentic information so that you can be easily identified.

Kindly read this Privacy Policy carefully to understand our views and practices regarding your information and how we will treat it. In addition, we recommend that you review our Privacy Policy periodically, because we may revise it at any time.

We have adopted measures to secure the data of our customers and by visiting our Website you are agreeing to our terms stated in Privacy Policy and Terms & Conditions.

Our Privacy Policy explains:

  • What information we collect and why we collect it.
  • How we use that information.
  • The services we offer and how to avail them.

What We Collect

VITAL SOFT collects following information, which includes:

  • Name
  • Email address and mobile phone numbers
  • Your agreement to our Terms and Conditions

Why We Collect

We collect information to provide better services to all of our users. We never sell, distribute or lease your personal information to third parties for marketing or any other reason whatsoever, unless we have your express permission or required by law to do so. We may use your personal information to send you promotional information about third parties and promotional campaigns pertaining to VITAL SOFT which we think you may find interesting. However, you may unsubscribe from our list whenever you want by sending an email to sales@vitalsoft.co.uk

How We Use Your Information

Information provided to VITAL SOFT by you allows us to process your Project details, any query you make and provide the services requested. The relevant information is then used by VITAL SOFT to provide you with the progress of your project and to communicate with you on any matter relating to the conduct of your project and the provision of the services in general. Based on your Consent, we may also contact you about other products and services we think may be of interest to you. 

From time to time we may provide your information to our customer service department for research and analysis purposes so that we can monitor and improve the services we provide. VITAL SOFT may contact you by post, email, telephone or marketing campaigns to ask you for your feedback and comments on our services or to inform you about special features of our Website, App or any other services or products we think may be beneficial to you. If you would rather not receive this information, please send a blank email message to sales@vitalsoft.co.uk. If you agree to us providing you with marketing information, you can always opt out later.

We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

Information We Share

All the personal data provided by customer on VITAL SOFT Platform is used only for the purpose mentioned above. We don’t share your personal information data with any third party unless explicitly permitted by you or to abide with law.

If, you have any concern about what information is shared with our supplier you can contact us by sending an email to sales@vitalsoft.co.uk requesting for the information stored and shared with our suppliers.

Our Use of Cookies & Other Information Gathering Technologies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. We use this information to track visitor use of the website and to compile statistical reports on website activity.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function if you remove cookies from your browser.

The types of cookies that are used:

  • Customer preference cookies are used to recognize the pattern in your preferences to make your browsing experience simpler and better
  • Analytical cookies are used to observe and project the way how you use our website. This is vital for constant improvement of our website to improve the experience for you
  • Functionality cookies are used to enable you to use our features on the website like Contact us

If and when you are visiting and using our website, you allow us to place these cookies on your device and access them in your future visits to our website.

How We Protect Your Information

VITAL SOFT has always been strict in following security procedures, technical & organisational measures to safeguard your personal information:

  • Use of passwords
  • Firewalls
  • Browser certification technology
  • Encryption
  • Limited access

We use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.

Compliance

You have the right to request a copy of the information that VITAL SOFT hold about you. If you would like a copy of some or all of your personal information, please send an email to sales@vitalsoft.co.uk

We want to ensure that your personal information is accurate and up to date. If any of the information, that you have provided to VITAL SOFT changes, for example if you change your email address, name or payment details, please do inform us at the earliest by sending an email to sales@vitalsoft.co.uk.

General Data Privacy Regulation

VITAL SOFT offers you complete General Data Protection Regulation (GDPR) on data protection and privacy for all individuals. VITAL SOFT strictly prohibits the export of personal data of individuals in outside world.

Our Privacy Policy is applicable to the websites and companies linked to VITAL SOFT. This Privacy Policy is not applicable to websites or companies to which VITAL SOFT link and VITAL SOFT will now be held responsible for the data (personal or otherwise) that you may share with any third party through our website. Make sure that you read the third party’s privacy Policy before sharing your personal details.

We collect Name, email id, contact number, company details. This data is only collected to facilitate you in the best possible way.

Personal data is stored on our servers hosted in highly secured environment (Amazon Cloud) in encrypted form. Only out authorized Support and Sales team members can access personal data.

Very precise personal data is collected to provide customers with the services they wish to avail by using the VITAL SOFT platform to make their experience the best one. All the personal data provided by customer on VITAL SOFT Platform is used to facilitate the customer requirement in order to make sure the project requirements are fulfilled accurately.

All the information stored on VITAL SOFT platform are stored using industry standard encryption in highly secured environment. VITAL SOFT takes appropriate measures to encrypt your information to secure the details that you share with us.

You are automatically opt-in by registering on VITAL SOFT Platform, to receive following Information:

  • Email notifications regarding new features
  • Updates
  • Events of Interest
  • Contests
  • Product Marketing
  • Promotional offer

Your data is safe with us and we do not sell/ share it to third party for any purpose whatsoever. You agree to opt-in to receive communication from VITAL SOFT by registering on VITAL SOFT Platform, so if you change your mind and want to opt-out then please contact us by sending an email request on sales@vitalsoft.co.uk.

Privacy Policy Revision

VITAL SOFT’s Privacy Policy may change from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent. We will also keep prior versions of this Privacy Policy in an archive for your review.

Your Consent

By submitting your personal information, you consent to the use of that information as set out in this policy.

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